Frequently Asked Questions

We offer a wide range of products across multiple categories including spices, garments, machinery, and grains. Our products are carefully selected to ensure the highest quality for our customers.

We prioritize sustainability and quality in our product selection. Many of our products are organic and we work with suppliers who follow ethical and sustainable practices. Look for the "Organic" or "Sustainable" badges on product pages for specific information.

Shipping times vary based on your location and the shipping method selected. Standard shipping typically takes 3-5 business days within the continental US, while express options are available for faster delivery. International shipping times vary by destination.

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination. Additional customs fees or taxes may apply depending on your country's import regulations.

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also track your order by logging into your account on our website.

We offer a 30-day return policy for most items in their original condition. Some products may have specific return requirements due to their nature (e.g., perishable goods). Please refer to the product page for specific return information.

To initiate a return, please log into your account and go to your order history. Select the item(s) you wish to return and follow the prompts. If you checked out as a guest, please contact our customer service team for assistance.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay. We also offer the option to pay with bank transfer for bulk orders.

You can create an account by clicking on the "Sign Up" or "Create Account" link at the top of any page. You'll need to provide your name, email address, and create a password. Alternatively, you can create an account during the checkout process.

If you've forgotten your password, click on the "Forgot Password" link on the login page. Enter your email address, and we'll send you a link to reset your password. The link will expire after 24 hours for security reasons.

Yes, we offer wholesale pricing for bulk orders. Please contact our sales team at wholesale@roundedcorners.com for more information about our wholesale program, volume discounts, and custom ordering options.